This position will work closely with China commercial team, internal IT delivery team and external vendors to leverage CRM tool for driving commercial productivity. The candidate need ensure stability of CRM tool running, fulfill maintenance and change request from business side.
1.Provide technical support to commercial team during daily usage to ensure stability of CRM tool running.
2.Understand business requirement for CRM related change and work with external resource for smooth delivery.
3.Work with China Commercial team to keep improving CRM platform to fulfill business change and growth.
4.Other assigned on demand.
Experience & Requirement:
At least Bachelor’s Degree, IT related is preferred.
At least 5 years working experience on CRM tool operation or development, SFDC (Saleforce.com) related experience is preferred.
Excellent business requirement analysis and documentation skills.
Strong IT project management skill.
Good communication skill in both Chinese and English.
Be flexible to work in fast-grown environment and under pressure.
Positive working attitude, willingness to learn.
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