- The Customer Support Coordinator II is primarily responsible for processing of external and internal customer request through notifications, and external customer quotations.
- As a front-line representative of the company, this position directly influences customer allegiance.
- Professionalism and courtesy are required at all times.
- Also required is extensive interaction with other departments within the company to ensure that our commitments to our customers are met.
- This position also assists the department supervisor and manager with areas such as: resolving A/R collection issues, master data rationalization, negotiation of customer terms and conditions, term contract maintenance, and training of new employees. Itemized duties include the following:
- Customer Service Experience
- 1 Year of previous Call Center Experience
- Good Communication Skills both verbal and written
- High school diploma or equivalent, associates preferred.
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