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Job ID :
59381BR
Location :
China - Wuhan
:
Job Description

Responsibility:

  • Provides scientific instruments (such as real-time PCR, DNA sequencing, and genome sequencer) installation, basic operation training, maintenance and service repair.
  • Assure continuity of customer operations and high levels of customer satisfaction, and cooperate with service engineers and service sales to support service team to achieve its business target.
  • Keep coordinate with other department for the problem which happened in our daily work;
  • Improve customer satisfaction;
  • Help service sales on service order.
  • Provide service in Hubei, and will travel to Jiangxi, Hunan and Fujian to support local service engineers if cases needed.
  • The Engineer will base in Wuhan.

Qualification:

  • Bachelor and above, majored in electrical control, chemistry, molecular biology, biotechnology;
  • Intelligent, flexible, open minded and high sensitive on team work;
  • At least three year work experience on customer service, family with whole customer service procedure;
  • Good communication and presentation skills, family with customer psychology;




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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