Careers at ThermoFisher Scientific

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Job ID :
Location :
China - Shenzhen
Job Description


  • Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order;
  • Conduct on-site scheduled planned maintenance visits;
  • Provide troubleshooting and repair support for customers and other field service personnel;
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various FEI system documentation
  • Provide input for various reports including identifying and isolating unique problems with system
  • Act as a subject expert and resource for training

Minimum Qualifications/Requirements:

  • Typically requires a University degree or equivalent experience in electronic system troubleshooting;
  • Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems;
  • Experience troubleshooting and repairing ultra high vacuum and high voltage systems is highly desired;
  • Ability to deal effectively with customers;
  • Excellent interpersonal communication skills;
  • Proven ability to troubleshooting complex systems and subsystems down to component level;
  • Literate in MS DOS and Windows software environments;
  • Able to read and interpret schematics;
  • Familiar with UHV phenomenon and technology;

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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