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France - Illkirch|Germany - Schwerte|United Kingdom - Loughborough
Job Description

Role: Supplier Quality Manager
Division: Customer Channels Group / Research and Safety Division
Band: 7
Location: UK, France or Germany

The Supplier Quality Manager Specialist, reporting to the Vice President & General Counsel, RSD is responsible for managing the delivery of Suppliers quality requirements & strategic improvements for customers with specific focus for the Production Customers. He will execute supplier quality management strategy through coordination with the Production Program Team, Product Management, Supply Chain & Global Quality teams (e.g. quality agreements, quality certificates, change notifications, audit,..).

Key Responsibilities:

  • Execute Suppliers on-boarding and complete Quality Agreements with suppliers
  • Execute strategic improvements to quality systems regarding Suppliers Quality management processes in alignment with the Global Quality and Production program strategy and roadmap.
  • In coordination with Global Quality and through collaboration with Product Management develop Key Performance Indicator to manage Suppliers and portfolio KPIs to track performance and drive Supplier compliance
  • Collaborate with Product Management and key production program suppliers to drive mutually beneficial operational efficiencies utilizing process improvements tools.
  • Coordinate with the Production Program, Quality and IT teams to facilitate the change notification and quality certificate processes
  • Drive compliance on key customer requirements (e.g. Single/minimal lot, Certificates, Change Notices)
  • Coordinate with group & corporate Quality teams to improve our quality system to address cGMP requirements (including issue management & resolution)
  • Lead resolution of Quality complaints related to Products
  • Support warehouse & supplier audits and response to audits
  • Support Global Quality to develop and manage Quality KPIs to track performance and drive compliance
  • Collaborate with Product management to growth product portfolio for the Production program
  • Maintain cross-functional relationships with internal departments including Sales, Marketing, Customer Service, Supply Chain, Product Management and Production team, among others.

Minimum Requirements/Qualifications:

  • Bachelor of Science or Advanced Degree in related technical or scientific field
  • Relevant cGMP or cGxp experience with experience of Suppliers management
  • Relevant experience of managing others in a matrix organizational structure
  • Experience working in an ISO (9001 or 13485 – preferred) and/or EMEA current Good Manufacturing Practices (cGMP) production environment (medical device and/or Biopharmaceutical preferred)
  • Demonstrated experience with FDA/EMEA and Notified Body Inspections
  • Knowledgeable in continuous improvement methodology and related analytical tools, e.g. Six Sigma, Lean, run charts, flow charting, Pareto charts, pivot tables etc.
  • Ability to develop & implement strategies and sound recommendations based on both quantitative and qualitative inputs with intuitive understanding of financial drivers.
  • Skilled at root cause analysis and problem solving with a results orientation.

Non-Negotiable Hiring Criteria:

  • Experienced leader or project manager of cross-functional teams.
  • Experienced in supplier management processes.
  • Demonstrated success with being results and proactive solution driven, with strong ability to think critically to overcome potential business hurdles to complete tasks.
  • Willigness and ability to travel from 10% to 30% of the time.
  • Excellent written and verbal communication skills to effectively present to all levels of an organization internally and externally and proactively work and cooperate with others department, suppliers and customers.


Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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