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Job ID :
61100BR
Location :
US - Massachusetts - Boston|US - Massachusetts - Cambridge
:
Job Description

Job Title: Supply Center Specialist - Cambridge/Boston, MA
Group: Life Sciences Solutions Group (LSG)
Division/Business Unit: BioSciences Commercial (BID)
Band: 3


When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, and you’ll be valued and recognized for your performance. With talented managers and inspiring coworkers to support you, you’ll find the resources and opportunities to make significant contributions to the world.

Supply Center Specialist (SCS)- Cambridge/Boston, MA

Working at Thermo Fishers’ largest volume and highest service level customer locations, the SCS is responsible for ongoing inventory, mix optimization, and customer experience to ensure Supply Center annual growth goals are met, including:

  • Maintaining inventory and storage units (e.g. receiving deliveries, unpacking stock, restocking, cleaning unit, performing physical inventory and maintaining visual ID and branding standards)
  • Ordering inventory (e.g. utilize SCMS or manual systems for collecting daily sign-out sheets or forms, compiling a list of depleted inventory, placing restocking orders and adding new products as needed)
  • Rotating inventory to ensure “first-in, first-out” and minimal product expirations
  • Ensure the proper mix of products in the Supply Center to match the ever changing needs of the customers that use the SC by adding and deleting products and supporting new product introductions
  • Ensure that customers have a positive experience and confidence with inventory within the Supply Center by maintaining merchandising standards, branding standards, and proper inventory quantity and product mix and maintain equipment condition
  • Proactively seek feedback and look for opportunities to improve our business relationships both internally and externally
  • Maintain corporate approved labeling and signage, and branding of Supply Center, including ensuring adequate levels of promotional material, sign-out sheets and other administrative materials as directed (including compiling MSDS and Cert of Analysis)
  • Respond to customer inquiries (e.g. establish system for spot orders, update inventory) Maintain customer lists, reports and records (e.g. compiling transactions for billing purposes)
  • Provide real-time customer and competitive intelligence to Supply Center team and sales account teams on a regular basis
  • Determine, in consultation with Supply Center team and sales account manager, customer inventory requirements
  • Support eBusiness initiatives by sharing account specific knowledge and leveraging key account relationships
  • Utilize the preferred ordering mechanism, SCMS
  • Execute and assist with product shows, seminars, on-site promotions, and other on-site promotional events tied to Supply Center

Education:

Requires a Bachelor’s degree in Biology or related field.

Experience/Requirements:

  • Requires a minimum of 2 years of relevant experience in customer service, sales, research & development or other related field
  • Is customer-centric and keenly aware of markets, trends and competitors
  • Anticipates needs and problems while creating solutions
  • Demonstrates a sense of urgency, contagious optimism and a “can do” attitude

Working Conditions:

  • Works hours must be performed during normal business hours to match delivery times and customer hours
  • Daily car travel to and from account locations is required
  • Is required to lift up to 50 lbs
  • May be required to stand for long periods of time while performing work duties
  • Must be able to work safely with chemicals and hazardous materials

This position is not eligible for relocation benefits,

At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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