Careers at ThermoFisher Scientific

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Job ID :
Location :
US - Massachusetts - Remote / Field
Job Description

This position is responsible for developing and executing strategies for effective scientific collaboration with the Company’s Corporate Accounts, with the goal of cultivating customer allegiance through deeper scientific engagement. The role supports our company value proposition of accelerating innovation, both for our customers and the Company. Over time, the relationship is less about price and more about the value we bring in addressing our customers’ technical challenges and advancing drug candidates through early stage pipelines to development, clinical investigation, and commercialization.

Key Responsibilities:

  • Understand and communicate corporate-wide technologies and capabilities, in the context of key scientific themes and/ or Company initiatives to Corporate Accounts
  • Identify and establish collaborations that deliver measureable value, both to the customer and the Company (i.e. revenue potential, new product development potential)
  • Coordinate and facilitate innovation events, scientific leadership meetings, Technology Forums, and scientist-to-scientist working sessions that connect scientific leaders and subject matter experts to engage in productive and focused dialog
  • Leverage and drive connections across multiple business units and divisions in the Company, to create more compelling and differentiated workflow solutions for customers
  • Ensure collaborations are well supported, driven by “SMART” objectives, and executed flawlessly
  • Develop scientific case studies and other technical materials to convey the value of collaboration and amplify field efforts and success
  • Partner with Corporate Accounts colleagues to identify customer pain points/ scientific imperatives and develop strategies that drive adoption of our innovative technologies and platforms to address customer needs.
  • Partner with Divisional R&D, product/ applications marketing, and commercial resources to ensure alignment and coordination in customer interactions, to maximize impact of project/ program and commercial activity

Assigned Accounts:
  • Focus on driving impactful collaborations for assigned Corporate Accounts, market segment, and/ or geographical region, recognizing the global scope and presence of our customers
  • Understand biopharma and biotechnology customer value drivers, current trends, and challenges, in the development of relevant materials and identification of internal technologies, capabilities, businesses, and people to drive productive collaborative dialog
  • Partner with Corporate Account leader and Executive Sponsor to establish effective governance and senior scientific leadership in assigned accounts, to create a stable, supported, and sustainable base of collaborative activity
  • Ensure effective communications with internal and external stakeholders on the progress and impact of collaborations
  • Serve as internal advocate to execute the goals and objectives of collaboration projects on time and to the delight of the customer

Standard Operating Procedures:
  • Utilize and champion continuous improvement of resources, processes, and tools in Corporate Accounts and the CSO office to deliver excellence in the execution and follow-up of collaborative projects, activities, and events/ meetings
  • Learn and apply available tools and templates for driving business/ commercial productivity: PPI, SalesForce.com, Miller Heimann, Microsoft 365, iConnect
  • Support the education and awareness of the Corporate Accounts team in key scientific focus areas, “technical” acquisitions, and/ or Company initiatives

Minimum Requirements/Qualifications:
  • PhD in science, and minimum 10 years of relevant technical, sales, and/or marketing experience; broad current scientific knowledge
  • Excellent business acumen and analytical skills; can quickly assess financial impact and opportunity; Ability to build and present a strong business case
  • Strong written and oral communication skills; able to speak effectively about current scientific trends and topics both to technical and non-technical audiences
  • Able to interface effectively with a diverse audiences from chief scientific officer to corporate development to bench scientist
  • Prior matrix management experience, and demonstrated ability to lead through influence across a cross-functional set of global stakeholders
  • With minimal guidance, prioritizes and solves complex problems with proper judgment
  • Strong networking and interpersonal skills
  • Travel (25-30%)

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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