Careers at ThermoFisher Scientific

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Job Description

Position Summary:

The Strategic Key Accounts Director will own the overall Thermo Fisher relationship with assigned Health System accounts. He/she will be responsibility for the development and management of customer relationships at all levels within assigned accounts with a focus on executives/leaderships in Supply Chain, Sourcing, Business Development, Scientific panels and C-suite. Responsibilities include the development and execution of the overall growth strategy and governance process to align customer’s key priorities and Thermo Fisher’s relevant divisions that results delivers growth.

Job Functions within assigned accounts:

  • Act as the liaison between customers and internal teams ensuring clients’ requirements are met
  • Lead and motivate internal Account Management Team (AMT) in a matrix environment without direct authority
  • Build and own strong client and internal company relationships with senior leadership
  • Manage internal/external contractual obligation and governance process
  • Development and execution of strategic account plan for all assigned customers which align to each customer’s key priorities.
  • Align to Division level account goals to drive incremental growth.
  • Conduct regular business reviews to key stakeholders within client company and Thermo Fisher

Skills and Abilities

  • Proven industry success and track record of closing and managing new IDN business
  • Expertise in enterprise solution selling
  • Executive selling experience in Healthcare market
  • Project management experience within a team environment
  • Excellent presentation skills in a corporate healthcare environment
  • Industry customer relationships
  • Manage and coach non-direct associates in a matrix organization.
  • Advanced Negotiation skills
  • Strong interpersonal skills
  • Intermediate computer skills, specifically in Excel and Powerpoint
  • Excellent verbal and written communication skills
  • Self-directed and highly motivated

Minimum Requirements/Qualifications:

  • A minimum B.S degree, in a scientific discipline preferred
  • Minimum of 5 years as a strategic account executive experience
  • Proven track record in Large Account Management with customer in Reference Lab Market
  • General management, matrix management and cross functional experience
  • Direct experience in a position with diagnostics, clinical or laboratory sales
  • Understanding of clinical laboratory processes and methods
  • Strong analytical skills including basic financial training, as well as intermediate/advanced PowerPoint and Excel skills
  • Proven track record of executive/C-level customer relationship development, written and verbal executive communication
  • Demonstrated experience managing executive relationships within complex, high-value accounts in a matrix environment
  • A strong team player with proven ability to coordinate activities and effectively manage others without directly reporting authority
  • Strong negotiation and communication skills with executive level focus
  • Travel requirements: 50 – 60%
  • East Coast US

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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