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Job ID :
65901BR
Location :
South Korea - Remote / Field
:
Job Description

Responsibilities:

  • Carry out field installation, commissioning, repair, maintenance and calibration of all of all PGNAA & BMH products on our customer site in Korea and across SEA.
  • Provide a post visit service report after each visit to a coal or cement plant describing the work you did, the value you contributed and any opportunities for improvement
  • Deliver on site and in-house training of customers in the use and operation of Thermo Fisher Scientific equipment and systems
  • Provide remote support to customers as needed including by telephone, email and remote connection to assist the customer to get the best possible performance from their products
  • Take an active role identifying and technical sales of parts and services including, Product Support Agreements, isotope replenishments and disposals, and spare parts for the products you work on
  • Maintain a record of sales opportunities that you uncover and actively work with the Aftermarket sales team to maximize the bookings and revenue from these opportunities
  • Provide detailed input to the Cement & BMH product line strategy with the aim of sustainably growing revenue and customer satisfaction
  • Accompany Sales Engineers to evaluate installation/application requirements
  • Completing adequate work reports and data sheets to enable timely invoicing of work
  • Supervise sub-contractors to Thermo Fisher Scientific on mechanical and electrical installation
  • Preparation for field work including, familiarization with the job, checking out/testing adequate spares, liaising with the client
  • Promoting Thermo Fisher Scientific equipment whilst in the field and giving feedback to the Sales Department

Preferred Experience:

  • 5+ years of Industrial Instrumentation experience
  • Understanding of the cement or conveyer belt applications and the role of online analysis
  • Ability to work without supervision (A direct manager is working in overseas)
  • Ability to problem solve and trouble shoot
  • Experience in fault finding on control panels
  • Knowledge of Industrial Instrumentation
  • Face to Face interaction with customers and excellent customer service skills
  • Willing to work when and wherever necessary in order to complete a job for a customers
  • Be fluent in both Korean and English



Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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