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Job Description
Key Account Manager Lifescience Pharmaceutical Business

Pushing the boundaries of discovery – FEI Company
With more than 60 years of innovation and leadership, we enable customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world. We design, manu­facture, and support the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sci­ences, electronics, and natural resources markets, the worldwide team of 3200+ employees is dedicated to customers' pursuit of discovery and resolution to global challenges.

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Thermo Fisher Scientific acquired FEI Company in September of 2016 as a part of the Analytical Instruments Group (AIG) in the newly-formed Materials and Structural Analysis Division (MSD).

Cryo EM:
The use of Cryo-Electron Microscopy (Cryo-EM) in structural biology is on an exceptionally rapid growth trajectory, as the technique is shifting the boundaries in protein structure determination. As the global market and technology leader, Thermo Fisher Scientific (formerly FEI) is at the forefront of shifting the boundaries of what is possible, not only in academic research, but also in the pharmaceutical industry especially in new drug discovery.
The technique has been awarded the Nobel Prize for Chemistry in 2017, and as it is being rapidly adopted in laboratories worldwide, the Thermo Fisher Life Sciences Business is expanding its team in order to support and accelerate the further growth of this business in the coming years.

Job Purpose
The Key Account Manager for Pharmaceutical Industry is responsible for managing relationships and business with Key Accounts in the Pharma industry in EMEA, defining and driving sales strategies, providing coordination with technical experts and peers in the sales group and Life Science Business unit ensuring the achievement of bookings, revenue and business goals.

Primary responsibilities include the following:

  • Own overall relationship with assigned Key Accounts and work with regional sales/account and service managers to all sites.
  • Align with Thermo Fisher Key Account management team with respect to Specific (legacy) FEI products
  • Define, align and implement Key Account Strategy for the Pharmaceutical Industry.
  • Maintain accurate quarterly booking forecasts in close coordination with the local sales teams.
  • Understand all budget issues at each customer and take strategic action.
  • Manage system demonstrations by working closely with technical sales support team and application engineers.
  • Manage product issues in the field by working closely with the account service group and application engineers for solutions.
  • Work with Field Service and Applications Team to achieve excellent customer satisfaction
This position is ideal for an experienced and extremely well networked professional in the Pharmaceutical Industry wanting to be involved with a dynamic team.

The successful candidate will possess the following combination of education and experience:

  • Typically requires a university degree, preferably in Cell or Structural Biology.
  • Typically requires 5 years of experience in the academic structural biology field or in working at high level with pharmaceutical industry.
  • Highly developed negotiation skills for customer interaction and closure of sales and other issues.
  • Excellent, enthusiastic, clear communication skills to a diverse audience is critical to the success of this position.
  • Systematic problem solving by working with customers, account and service team.
  • Presentation skills and creating materials for presentations to internal and external audiences.
  • Ability to work in good cooperation within an account team.
  • Ability to travel to customer sites and factory locally and internationally.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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