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Job ID :
57126BR
Location :
India - Mumbai
:
Job Description
  • Rigorous monitoring for receipt of customer orders through POs / WOP / emails, order validation, order entry into SAP and onward execution of the same. Exercise necessary controls w.r.t. backorder hygiene, order completeness, customer promise date, pricing / taxation / related checks etc. Validate/ plug inputs and resolve discrepencies (internal/ external stakeholders) and 100% adherence to Audit related Order Management guidelines

  • Visiting Customers- Understanding & resolving issues.

  • Implementing business strategies to enhance service reach and effectiveness on a wide range of products, achieve pre-set targets while ensuring accomplishment of business goals.

  • CAS (Customer Aligance Score): Consistenly monitoring & achieving CAS Score on monthly basis and devising plans to improve target scores with Projects and actions .

  • Updating exceptions on Product Deployment/Customer Deliveries. Highlight all failures/ likely failures and taking timely actions collaboratively to mitigate any further occurences.
  • Review MTO’s and Coordinate with Planners for tracking delivery timeline/ status for Non Stock SKUs.
  • Review Costs: Premiuim Freight Spends (Air/ Cargo), CST Billing and initiate improvement actions.
  • Participate in monthly SIOP’s and provide inputs and ensure timely actions of closure.
  • Communicate and ensure implementation of company strategies across regions for uniformity..



Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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