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Job ID :
Location :
South Korea - Seoul
Job Description
Application & Product Management
Based in Seoul, Korea

Primary Objective:
To assist the frontline sales team to market Robotic & Lab Automation Portfolio to new and existing customers through the provision of technical sales advice and qualification, application support, customer support and a range of strategic promotional activities.

Key Responsibilities:
  • Meet or exceed orders and sales targets
  • Work with the frontline sales staff to develop and grow technical networks within the industry to source potential leads and identify market opportunities.
  • To build and maintain good relationships with key customers, potential customers, and key opinion leaders in the life science community in Korea
  • Initiate promotional activities, including advertising and pricing strategies to expand market penetration.
  • Provide customer technical support on Robotic & Lab Automation to ensure compliance with all company, policies, processes and codes of conduct
  • Strengthen pre-sales activities by contributing specialized advice on Lab Automation by, providing technical qualification on product capability and customizing presentations to appeal to the customer base.
  • Continue to develop technical knowledge in the field of Robotic & Lab Automation and promote internal and external awareness of product advancements.
  • Keep-up-to date with the activities of frontline sales staff in relation to Robotic & Lab Automation and when appropriate supply specific information on product components to ensure accurate quotation is delivered to the customer.
  • Collaborate with the Service team at installation to offer technical expertise on calibration and other specialized guidance.
  • Provide post-sales support by conducting product specific training at customer sites and when possible remotely and assist with application creation and optimization.

  • To grow the Lab Automation business in a competitive landscape.
  • On site and remote problem solving
  • Ensuring post sale activities meet timeline requirements
  • Negotiating the availability of internal resources to produce seamless installation, training and on-going support.
  • Developing new and innovative ways to reach customers
  • Building report with potential customers
  • Over-coming any customer concerns about the quality of the product and efficiency of our service
  • Develop close working relationships with sales team members
Core Competencies:
  • Two years or more experience on working in the field of Sales/application/Product management.
  • MS or PhD degree preferably in the area of molecular biology, biochemistry or cell biology
  • Experience working with instrumentation in a trouble-shooting capacity
  • Ability to effectively manage time and priorities
  • Exceptional organization skills
  • Fluent skills of speaking and written communication in English
Good to Have:
  • Familiarity with protein expression, molecular biology, cell biology and various screening techniques
  • Aptitude to learn new systems and retain technical information
  • Familiar with computer language & networking

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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