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Job ID :
58369BR
Location :
France - Grenoble
:
Job Description
AIG MSD Job Description Template
About Thermo Fisher Scientific
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

As the world leader in serving science, we empower our people to advance innovative technologies, develop meaningful solutions, and build rewarding careers. With revenues of $18 billion and the largest investment in R&D in the industry, we give our 55,000 extraordinary minds the resources and opportunities to make significant contributions to the world.

Pushing the boundaries of discovery
With more than 60 years of innovation and leadership, our company enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world. We design, manu­facture, and supports\\ the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sci­ences, electronics, and natural resources markets, the worldwide team of 3200 people is dedicated to customers' pursuit of discovery and resolution to global challenges.


Thermo Fisher Scientific acquired FEI Company in September of 2016 as a part of the Analytical Instruments Group (AIG) in the newly-formed Materials and Structural Analysis Division (MSD).

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Job Purpose
The primary responsibility of the Field Service Engineer will be to support and maintain Thermo Scientifics range of microscope such as TEM/SEM/FIB in the Semiconductor Market.
The successful candidate will be based in Grenoble Area and is expected to support these products lines mainly in France and Italy or across Europe as required. In this role the candidate is expected to travel 25 to 50% in Europe.


Duties and responsibilities

· Work independently as a part of a Service team to service TEM,SEM, FIB products dedicated for Semicondutor market: Installations, Telephone and On-site Diagnostics, Preventative Maintenance visits, Un-scheduled service and Remote service.
· Accurately document field service activities, including installation report and service work report, expense report and timely submit through the required systems.
· Share experience and best practice of product services and applications with colleagues. Contribute to knowledge base to allow continued improvement of work efficiency and effectiveness.
· Effectively communicate with Hotline, Field Application Specialist, Support Specialist, Service manager, Sales Representatives.
· Actively participate in continuous improvement projects to enhance work quality and effectiveness.




Qualifications
· BS degree or above in engineering (electrical or mechanical) or other BS degree with equivalent professional experience.
· Understanding and experience on electron microscopy instrumentation is a strong plus.
· Proven ability to diagnose and resolve problems on sophisticated electronic and mechanical instrumentation in a challenging environment.
· Ability to work independently, have effective communication skills
· Must be willing and able to travel extensively (est. 25% - 50%) including international travel on a short notice


EEO/AAP
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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